Technical Support - Sopho Antivirus Help
Sophos Anti-virus Information
McAfee Anti-virus software has been replaced with Sophos Anti-virus software. You will notice the McAfee icon in the Taskbar has been replaced with a blue shield. This blue shield is the new Sopnos Anti- virus program. I will list the three conditions this shield may be in.
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A blue shield means the program is running correctly
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A gray shield means the program is experiencing a problem. The gray shield may turn back to blue on its own. If it doesn't please contact me.
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A blue shield with a red X is normal and means that the Auto Update feature of the program could not reach the update server at Sophos. The program will try to auto update every 60 minutes and the red X will disappear on it's own once the program reaches the update server and updates. You can also manually update the program yourself by double clicking on the blue shield or right click the blue shield and click Update Now. Do not contact me regarding the red X, this is normal behavior.